Returns & Cancellation Policy

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If you are not entirely satisfied with your purchase, we’re here to help.


All our products are made to order or personalised to the specifications you chose when ordering, once in production you cannot cancel the product.


You have 14 calendar days to return an item from the date you received it should it be faulty or be the incorrect product to the one you ordered and showed on your order confirmation.

To be eligible for a return of  INCORRECT item it must be unused and in the same condition that you received it.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund by PayPal. You will receive the credit within 3 working days, depending on your card issuer’s policies.

Contact Us

If you have any questions on how to return your item to us, contact us at